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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

First class insurance provider!

Excellent company to deal with, very competitive and easy to organise! Reviewed on: 28th September 2021

excellent service

I have had no problems at all! With my car insurance and at reasonable prices. Reviewed on: 28th September 2021

Very impressed

No upward premium drift and the phased payment of premiums is very helpful. Reviewed on: 28th September 2021

A little expensive but you get what you pay for

Excellent service when you get thru on the phone but I have waited up to 45 mins more than once Reviewed on: 28th September 2021

Very responsive to requests

Was in Spain over Brexit and required a Green Card Cover, it was with me within the week. Reviewed on: 28th September 2021

Brilliant firm

Very helpful when needed, would not go to any other insurance. Reviewed on: 28th September 2021

friendly and helpful

cost surprisingly less than rivals and less arbitrary than many. Reviewed on: 28th September 2021

I just cant choose better.

I always get a fair deal on my car and home insurance, whilst this continues I will always put Saga first. Reviewed on: 28th September 2021

Always fair and affordable.

My premium has reduced in price, plus paying in four quarterly payments makes it easy to manage, and costs the same as one annual payment. I think this is a company who really cares about their customers. Reviewed on: 28th September 2021

Saga the better the better the Saga

I chose Saga liked it so got my wife to join it as well Reviewed on: 28th September 2021

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