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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

60% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best ever

Always helpful and knowledgable staff. They go the extra mile Reviewed on: 28th September 2021

In good hands.

Good customer support. Very clear policy details. Feel secure in my dealings with them. Reviewed on: 28th September 2021

Car,house and health

All maters operating to the abo All matters relating to tha above have been carried out professionally by Saga staff.Cannot beat that. Reviewed on: 28th September 2021

Comparison website beating quotes

Better than any quote from two well known comparison web sites. Reviewed on: 28th September 2021

Great service

Speedy service given when needed Reviewed on: 28th September 2021

Reliable always listening

I have been with saga for many, many, many years. They are competitive and reliable. Always listening to customers views and adapting to meet needs . Absolutely fantastic . Reviewed on: 28th September 2021

Excellent insurance company

I am very satisfied withy insurance cover I have recommended Saga yo my friends. Reviewed on: 28th September 2021

quality and value for money insurance.

I have been with Saga for several years now and although I looked online I still found that this was the best car insurance for me even when I had to talk to an adviser who are very knowledgable and friendly I have decided to stay with them for the future, I have already signed for the 3 year fixed plan for my car insurance and that was really cheap in comparison to other providers. Reviewed on: 28th September 2021

Great services

Have been with them for six year never felt a need to change Reviewed on: 28th September 2021

Fantastic Customer Service

Always use Saga, fantastic Customer Service, competitive prices. Reviewed on: 28th September 2021

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