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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

50% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance

As with other contracts it is very forward thinking of Saga to price fix for 3 years Reviewed on: 28th September 2021

our daughters ins is due so she will get a quote

very happy with car ins and house ins a lot cheaper than most company's Reviewed on: 28th September 2021

Totally dependable and helpful plus competitive pricing.

Peace of mind is a crucial factor when choosing insurers; and I am confident that I can depend on Saga. Communicating with them is always easy and I have always found them helpful, professional and eager to be of assistance. Their pricing is often below the alternative quotes which have received. Highly recommended. Reviewed on: 28th September 2021

car insce

so easy to do over phone or on Web Reviewed on: 28th September 2021

Brilliant Service.

Excellent and vert helpful telephone staff who are very knowledgeable and approachable. Reviewed on: 28th September 2021

Go to service

Always get great information regarding any insurance inquiry. Reviewed on: 28th September 2021

New car insurance

All matters dealt with in a competent and friendly manner without the dreaded wait Reviewed on: 28th September 2021

No problem car insurance

Saga have always been helpful when getting car and travel insurance staff friendly and helpful Reviewed on: 28th September 2021

Excellent customer service, polite, prompt and professional.

Best for service and customer relations. I tried several other insurers before choosing Saga and have not regretted my choice. Reviewed on: 28th September 2021

Tops for reliability

Renewed last year with a considerable saving and no increase for 3 years,got to be the best in the market. Reviewed on: 28th September 2021

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