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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Treated like a human being

Staff at Saga are exceptionally knowledgeable, polite and very easy to talk over any issues with. I did have a problem with on e insurance but saga sorted it out in a timely efficient way and they treated me very well during the process. It was nice to be valued as a customer and as a person Reviewed on: 28th September 2021

Quality insurance

I have not had occasion to claim on my insurance but I have found the company's service excellent. Reviewed on: 28th September 2021

Quick & simple

Easy to arrange cover over the internet with competitive pricing. Reviewed on: 28th September 2021

Reliable, supportive and helpful

Phoned Saga after someone had keyed my brand new car was very upset, they were so kind and helpful, no problems got it all sorted straightaway. Brilliant result. Reviewed on: 28th September 2021

Great service, and professional.

Have never had any problems with Saga, great company to deal with. Reviewed on: 28th September 2021

What do you expect?

Insurance is only what you ask for, i chose saga because i would have no increase for 3 years Reviewed on: 28th September 2021

excellent service but thank goodness no claims

been with Saga car insurance for at least 6 years. glad breakdown cover included saves me getting it anywhere else. Reviewed on: 28th September 2021

Tip top

Saga have been terrific to me … helping guide me through to the perfect insurance cover for my new car..highly recommend their super efficient service! Reviewed on: 28th September 2021

Premier Company

From staff to product they cannot be faulted. Staff are knowledgeable and helpful, product is what you want when you want it and at a fair price Reviewed on: 28th September 2021

Very Satisfied

A good call centre the best cover car insurance and fixed for 3 years very happy dealing with Saga. Reviewed on: 28th September 2021

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