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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Excellent product

With year long European cover this insurance is affordable, easy to obtain and offers a real sense of security. Reviewed on: 28th September 2021

simply the best

Saga Insurance is the best insurance company I have used out of many in the last 50 years simply the best Reviewed on: 28th September 2021

Faultless

Saga throughout the last year have been super efficient. I asked for a paper copy of my insurance certificate and received one, two days later. Easy to understand documents and , a friendly but efficient customer service. The personal are based in this country and are easy to reaching understand and given my more mature years that is a bonus. I have no hesitation in recommending Saga to all my friends. As the song goes ‘ Don’t ever change’ Reviewed on: 28th September 2021

Excellent service & price

Very good web site, helpful people, very good cover for price I paid Reviewed on: 28th September 2021

Excellent customer service and best price

Not only was I quoted the best price by far, the whole customer service was a pleasure to deal with. Reviewed on: 28th September 2021

Excellent service, listened and dealt with issues.

Minor accident that was unfortunate but dealt with promptly and efficiently. Reviewed on: 28th September 2021

Great service

Very good service and rate was competitive Reviewed on: 28th September 2021

Ticks all the boxes

Quick, easy and efficient with helpful call centre operators Reviewed on: 28th September 2021

Saga Champions the clients

My car was struck whilst parked outside my home. The repairers had two unsuccessful attempts to repair the damage. They didn't, they told lies. Saga commissioned an individual assessor who upheld my complaints. My car was successfully repaired by another firm. I was supported through this long anxious period. I was amazed to be given compensation without ever requesting it. I consider this excellent service which I have never received elsewhere. Reviewed on: 28th September 2021

Competitive and 3year fixed price makes budgeting easy

Easy access to Saga no long waits and agents are always polite and helpful. Reviewed on: 28th September 2021

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