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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11345 reviews)

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4.83

Based on 11,344 reviews, last reviewed 6th Sep 2026

83350% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very efficient service and staff. Very efficient service and staff. Reviewed on: 6th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11345)

Excellent service

I have found Saga to be professional, responsive and knowledgeable in all my dealings with them. Reviewed on: 30th September 2021

Quality repairs

Someone reversed into my car while it was parked. It was so easy speaking to very pleasant people to get this fixed. I was given a courtesy car while my car was being repaired and the end result was my car looked like new. I would recommend Saga any day. Reviewed on: 30th September 2021

Excellent car insurance.

Good cover,polite service,and very helpful. Reviewed on: 30th September 2021

Easy to Talk To

I love that I can talk to a person easily without long waits. They are knowledgeable and helpful. I have had a change to my policy and I’ve had a claim and each process has been like a holding hand help. Also that I can have either online documents or paper in the post. Reviewed on: 30th September 2021

Even when they make mistakes they rectify them very quickly.

I recently insured another car with SAGA . At the same my husband was scrapping 2 of his collection of Alfa Romeos.The mistake was in the end date of my car as opposed to the end date of one of my car> Police Scotland sent me a letter detailing that my car insurance had ceased. So my husband spoke to an assistant who recognised where the mistake had been made. He corrected it and sent out new documents and also a communication stating that my was covered for the insurance required during the false end date. He also sent a letter detailing the reason for the mistake and that my was indeed covered for the required insurance. As my husband worked within the motor trade prior to his retirement, he was a fleet manager and has experiences of dealing with such occasions. The SAGA assistant spoke to me initially and I gave my husband permission to clear up this issue. Reviewed on: 30th September 2021

Car Insurance

I have both of my cars insured with Saga and they have delivered on their promise of fixed prices with no increase over 3 years ! Excellent,,how many other insurers can do this ? Reviewed on: 30th September 2021

Easy contact and people to speak to

Always competitive prices. real people to speak to and quick access Reviewed on: 30th September 2021

Caring and helpful

The advisers are always so patient and helpful. Reviewed on: 30th September 2021

Personal

What ever your query they always have time for you Reviewed on: 30th September 2021

outstanding

i have never had any problems with them Reviewed on: 30th September 2021

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