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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good service

Excellent service and now they do a 3 year fixed price so much better on the pocket Reviewed on: 28th September 2021

Car insurance you can Relie on

Great easy to talk to and under stand great service Reviewed on: 28th September 2021

Brilliant

First class. Very efficient. Well organised. Reviewed on: 28th September 2021

Idea for over 50s

Nice to have the priced fixed for 3 years Reviewed on: 28th September 2021

Excellent service

Good all round coverage and excellent customer service. Not the cheapest but cheaper isn't necessarily better. Reviewed on: 28th September 2021

Never let me down

Only company I would use for European car insurance. Had a couple of problems over the years and they sorted them out no problem Reviewed on: 28th September 2021

Best insurance by miles

Always very helpful. Going the extra mile to give excellent customer service Reviewed on: 28th September 2021

Great service at a competitive price

Great cover at a competitive yearly cost. Claims are dealt with in a friendly and speedy manner. Reviewed on: 28th September 2021

Saga are very efficient

Always competitive and efficient Reviewed on: 28th September 2021

Excellent Service Year on Year

Great service over the last 3 years always friendly and helpful and part of the reason we stayed again this year. Reviewed on: 28th September 2021

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