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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good Value. Excellent Product

Easy to use on-line. Competitively priced. No Problems with this company. Reviewed on: 28th September 2021

Happy

Always easy to speak to, Web site very helpful,and car insurance was cheaper Reviewed on: 28th September 2021

Staff are always ready to listen and help if possible.

There charges are not always the cheapest, but staff work hard to provide a suitable, and affordable, Policy. Reviewed on: 28th September 2021

Caring

I have had 2 accidents while with Saga and they dealt with them quickly and with a caring that I have never had before from an insurance company Reviewed on: 28th September 2021

Great value

Saga provide an efficient, friendly and reliable service which I am happy to recommend to others. Reviewed on: 28th September 2021

Good clear documentation and quick response

Changed cars at short notice and Saga dealt with the documentation speedily and the changes when there was an unexpected delay by the new car supplier. Reviewed on: 28th September 2021

Great company

Efficient friendly and competitive. Reviewed on: 28th September 2021

3 year brilliant idea

As with everyone else, I always shop around for my car insurance, because I drive an SUV, I find prices vary considerably and from year to year, imagine my surprise then when I found Sagas 3 year deal at a reasonable price, which stays that way as long as you don’t have a claim, like I said in the title Brilliant idea. Keep up the good work Reviewed on: 28th September 2021

Best cover

Best cover that’s a lot cheaper for older people. Saved me a few hundred pounds over the last few years. Reviewed on: 28th September 2021

Good to deal with

I have my car my home my travel with saga i must be happy. Thanks for the service Reviewed on: 28th September 2021

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