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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Excellent service

5
The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Accident

5
While travelling to work on a dark winters morning the rear steps detached from a fish van' a car went over them and spun them in front of me whivh i couldnt avoid' they had my car picked up within 40 mins and taken to repair shop they sorted everything out without hesitation Reviewed on: 27th September 2021

Helpful friendly fast and reliable

5
Just a pleasure to shop with caring courteous and a friendly voice to take all the modern day stresses of technology away thankyou Reviewed on: 27th September 2021

First rate insurance

5
Company easy to deal with. Call centre assistants always polite and helpful. Reviewed on: 27th September 2021

All good

4
Not actually had to make a claim but always helpful when i have made enquires on other matters Reviewed on: 27th September 2021

Excellent service

5
I had excellent service and a great price Reviewed on: 27th September 2021

Friendly and helpful people, not just a machine

5
Always find friendly and helpful people. Not just a machine churning out standard responses. Very pleased we transferred to Saga Reviewed on: 27th September 2021

Brilliant help from all

5
After having accident where other driver didn't stop all staff at Saga were extremely helpful. Have since had damage repaired & feel confident in my insurance policy Reviewed on: 27th September 2021

Value for money

5
Easy to navigate wesite, good value for money and all documents available on website to download. Reviewed on: 27th September 2021

Excellent Company

5
My husband was very pleased with his car insurance from Saga last year. He's now renewed with them again this year. Reviewed on: 27th September 2021

.Response of "victim"

5
Satisfaction of other driver I bumped into.She contacted me to express her gratitude that Saga had been so helpful and generous Reviewed on: 27th September 2021

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