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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Fair company

Advises all cover and no pressure to buy Reviewed on: 26th September 2021

Well handled investigation and support.

I was hit by a car backing out of a driveway, owner not looking. Supporting me when the other insurance company wanted to share responsibility. It was not my fault. Reviewed on: 26th September 2021

Excellent company

I have found Saga to be an excellent company to deal with. Staff are attentive and polite, as well as being well informed and helpful. I highly rate Saga, having 2 cars and our house insurance with them. Reviewed on: 26th September 2021

Saved A Lot of Money

Shopped around for a deal on our 2 cars. Saga was by far best deal especially with 3 year fixed premium. Reviewed on: 26th September 2021

Not the cheapest

Saga were very helpful with the changeover period when I recently changed my car. Reviewed on: 26th September 2021

Good value

Guaranteed payment for 3 years, so easy to budget Reviewed on: 26th September 2021

Professional.

When assistance required the service received was prompt and full filled the policy provided. Reviewed on: 26th September 2021

So convenient.

The fact that we (my wife and I) can travel unlimited throughout the EU as well as the UK is a super bonus. The costs are good in comparison with other car insurance companies. Reviewed on: 26th September 2021

First class company.

I have dealt with this company for years .I have had one problem but this was sorted out very quickly , professional in all aspects . Reviewed on: 26th September 2021

Good cover

Always good service and a competitive price. Reviewed on: 26th September 2021

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