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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Predictability

I have taken out the 3 year frozen car insurance. I am in my second year this year and it was a pleasure not having to shop around for better car cover as I knew that it is was remaining the same. Renewal was automatic and I had no concerns about having to keep the renewal date in mind. Reviewed on: 25th September 2021

High quality car insurance

Great communication and regular useful emails to keep me updated on interesting articles Reviewed on: 25th September 2021

Always available, professional and friendly

when I was involved in a hit and run they acted swiftly and professionally, always helpful and friendly. I have recommended Saga to family and friends Reviewed on: 25th September 2021

Car Insurance.

Excellent. Very competitive prices. (I have not had to claim for anything as yet, so I cannot comment on the claims procedure.) Reviewed on: 25th September 2021

User friendly online, polite & helpful ppl

Excellent service and very fair, competitive price match. Staff are helpful & polite. All speak English. Enjoy getting the email updates as well as free to enter competitions & offers Reviewed on: 25th September 2021

Perfect

Very happy with price and cover given. Reviewed on: 25th September 2021

Helpul

Can always speak to an advisor and always very helpful Reviewed on: 25th September 2021

Good price

Renewed after speaking to advisor & agreeing new annual price, to suit my needs with infrequent use of a 2nd car Reviewed on: 25th September 2021

Easy to apply/renew AND competitive

Renewed for 3rd year earlier in 2021 Reviewed on: 25th September 2021

Just right for me

Few hassles setting up, no hassles with a claim, fine all round Reviewed on: 25th September 2021

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