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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great product

Great value for money. Love the fixed price for 3 year option. Reviewed on: 24th September 2021

Always competative prices

Have renewed my car insurance for the last 4 years, as the quotes are always competative and if not saga will try and match it.Have never had any issues with this company and hopefully will continue to be a customer for years to come. Reviewed on: 24th September 2021

Price

I use comparison sites ,but every year I am pleased to find my renewal is a very competitive rate Reviewed on: 24th September 2021

Brilliant customer service

Very easy to get through to and to talk to. Very helpful and followed up the incident for me. Reviewed on: 24th September 2021

Great cover

Really pleased to have Saga looking after my car insurance .excellent. Reviewed on: 24th September 2021

Customer Focused

I’ve been with Saga for Car Insurance for a few years now and I have to say they are one of the best companies I’ve been insured with. They are very customer focused, very attentive and always advise of offers and how to save by having fixed rates for 3 years plus holiday offers along with other types of insurance which I’m seriously considering. I highly recommend Saga. Reviewed on: 24th September 2021

Very Good Customer Service.

The thing is with Saga they only sell quality products so I feel confident in purchasing my insurance from them. They answer the phone quickly and they get back to you when they say they will. Reviewed on: 24th September 2021

Brilliant

I opted for the 3 year car insurance which meant that the insurance wouldn't go up for three years but stayed the same amount I am on my third year now. It is so annoying when you receive your insurance quote and it's gone up again but if you applied as a new customer you get it a lot cheaper no loyalty for the customer at all so it's really brilliant that Saga offer the 3 year insurance makes you feel a valued customer Reviewed on: 24th September 2021

Tailored pricing

Very few miles per year, not on bus route but need car to access golf club ,insurance tailored by agreed miles. Reviewed on: 24th September 2021

Excellent service & value

I have been with Saga insurance for a few years. Reviewed on: 24th September 2021

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