Smart Money People Logo
Go to business site
Share this page
Link copied

Saga: Car insurance reviews

View other Saga products
4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda
Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023
M chambers's avatar
M chambers

Easy to deal with

5
Easy to use and discuss with company ,friendly staff keen to help Reviewed on: 24th September 2021
Douglas j low's avatar
Douglas j low

Claim

5
I had to claim on my car insurance a few years ago and was extremely pleased with the way things were dealt with. Reviewed on: 24th September 2021
Nigel Haslop 's avatar
Nigel Haslop

No problems

4
No claim made so no issues. Just as I lke Reviewed on: 24th September 2021
Bryancbutler's avatar
Bryancbutler

No brainer

5
Swimming in porridge is to me how it was to find car ins. Until I got a easy to read quote from Saga...if only everyone realised age is only a number Reviewed on: 24th September 2021
christine smith's avatar
christine smith

Car insurance

5
cheaper than most others and fast claims payout Reviewed on: 24th September 2021
John Canning's avatar
John Canning

good value

5
Price is fixed so know what to budget for Reviewed on: 24th September 2021
john's avatar
john

Excellent customer service

5
Great service excellent customer service competitive Reviewed on: 24th September 2021
Carol 's avatar
Carol

Locked in Car Insurance

5
At the time I need insurance for my car I saw that Sage had a brilliant deal of a FIXED PRICE for 3 Years, I could 't believe my luck. so I rang them a sure enough it was true so I took advantage of their offer and I have one year left on this deal for 2022/23. Reviewed on: 24th September 2021
Porsche girl's avatar
Porsche girl

Car insurance

5
Good price and service and very helpful customer service Reviewed on: 21st September 2021
Russ king's avatar
Russ king

The best car insurance provider

5
The customer service was incredible, competitive pricing and the cover was exactly what I needed. Reviewed on: 21st September 2021
Genevieve Haisell's avatar
Genevieve Haisell

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga

  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga

  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill