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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent after market service

Good prompt response to queries, well trained staff, service well above standard offering of competitors in this field Reviewed on: 18th September 2021

great insurance company

brilliant customer services, no waiting on phone when you need them and prices better than I could find anywhere Reviewed on: 18th September 2021

Good company

Straightforward to enter details and pay insurance online. Reviewed on: 18th September 2021

Excellent service

Would not change to another company for insurance, both my husband and myself have car insurance with Saga. They always price match for you or even better it. Staff are excellent to negotiate with, always put the phone down feeling happy with the quote. Also have home insurance with Saga, will be getting a quote for holiday insurance when needed as i have so much confidence in the company. Reviewed on: 18th September 2021

Quality Insurance at a great value price

Each year when my car insurance is due, I do a price comparison check with other well-known companies. Saga is always within the parish, and is happy to negotiate, Reviewed on: 18th September 2021

Reassuring Saga

Whilst I have not, (touching wood), yet had to make a claim I have found Saga to be helpful, approachable and flexible. Reviewed on: 18th September 2021

No problems

Myexperience after one year has been highly positive Reviewed on: 18th September 2021

Car security

Good price with very good staff care Reviewed on: 18th September 2021

A competitive price was received

Easy to review and purchase was competitive Reviewed on: 18th September 2021

Repair after thief

Thanks help given straight away, car taken to garage for repair no fuss no bother. Thanks T. Moore Reviewed on: 18th September 2021

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