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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Established Company

5
Competetive price and conditions Reviewed on: 11th September 2021

Quick, friendly and much cheaper

5
I had been one of those people who never made time to look at the overall market for car insurance. Since retirement I contacted Saga and thier representative was efficient and offered me a three year no increase deal which will save me over £1000...Amazing Reviewed on: 11th September 2021

Value for money

5
Price held for 3 years, brilliant to know it's not going to change Reviewed on: 11th September 2021

Excellent product,

5
Price beater. Knowledgeable, friendly and patient staff Reviewed on: 11th September 2021

Quality products.

5
I use saga for all my insurance needs,car,health caravan,boat and house. Their products are competitive and comprehensive and they will always match or beat quotes from other providers Reviewed on: 11th September 2021

Perfect for our needs

5
Price was right including 3 year fixed. Both covered for 3rd party on other vehicles for emergency. Perfect for our age group. Reviewed on: 11th September 2021

Renewal cheaper than previous year

4
Have 2 car insurances one fixed for 3 years and the other on a yearly basis. Pleasantly surprised to see this slightly cheaper than the previous year, so that’s good. Reviewed on: 11th September 2021

Excellent Product.

5
Fully meets our requirements at an acceptable cost. The 3 year fix was inspirational. Reviewed on: 11th September 2021

Value for money

5
Could not be beaten on quote able to fix price for 3 years... Great value Reviewed on: 11th September 2021

You feel part of something not just a cash supplier.

5
Good value insurance, knowledgeable and friendly staff. Reviewed on: 11th September 2021

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