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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

5
Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Excellent value for money

5
Signed up for a 3 year fixed price and being in the last year now, I will definitely be continuing with Saga. The telephone staff are very polite and enjoy a brief chat and now that charges for any changes to the policy have been dropped make Saga an even better option for insurance. Reviewed on: 6th August 2021

Good value

4
Details of insurance clearly documented. Telephone assistance very helpful. Reminders about renewal date. Facility to keep same price for 3 years if you wish Reviewed on: 6th August 2021

Great company

5
Very good journey and customer service. price was cheaper than I was paying too. Reviewed on: 6th August 2021

Nothing is too much trouble.

5
All claims handlers have the best interests of the Customers at heart. Reviewed on: 6th August 2021

Simple and Saved Alot

5
Purchased Saga car insurance on line - super simple process; documentation emailed; and process to provide evidence of no claims bonus was digitsed so no was able to switch my insurance from Direct Line to Saga in a few minutes - more competitive price for the same cover. Reviewed on: 6th August 2021

Full cover

5
Full cover plus extras advise on policy easy to use website and competitive prices. Reviewed on: 6th August 2021

Competative prices

5
Good product with good prices with good website to review and get quotes on other products Reviewed on: 6th August 2021

Good price for my policy

5
Have had car insurance for a few years with Saga and been pleased with the cover provided for the price. I always do a search every year at renewal time, and Saga prices and cover have been the best each time so far! Reviewed on: 5th August 2021

Great company

5
Great company to work for career progression is big within the business. The product itself for car insurance can easily be Tailored to meet each individual customers need. Great team work and collaboration within the business also enables us to continually improve our product and services and the skill set of the team in turn. It’s not just a company designed to make money it genuinely does care about its staff customers and making sure we get the best outcome all round. A diamond in the rough of insurance companies!! Reviewed on: 5th August 2021

UK Phone operator

5
Great UK call centre, no waiting around friendly and helpful staff. Reviewed on: 5th August 2021

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