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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Friendly Efficient Service

These days friendly simple to understand Efficient service is Rare. What else Can I say. Reviewed on: 13th September 2020

Good product

Good company to deal with decent price and good service Reviewed on: 13th September 2020

Car insurance with a difference

Great service and price even at renewal Reviewed on: 13th September 2020

Saga were quick to arrange my insurance. They did not want to Make me pay extra due to age

I found other companies were intolerant with older people, even though statistically older people have less accidents than the young. Saga is also insuring my house now. I have not had occasion to ask for help yet, so cannot say how good they’d be if I were in trouble. Reviewed on: 13th September 2020

Just great service and support

Love dealing with Saga - always helpful always simplifying the complicated - just great - thank you Reviewed on: 13th September 2020

very good

found the company very good all round been with them a few years always been very fair in all departments nothing is any trouble to them one of the best companies i would recommend to any one i know this my own opinion i wish you all the best in the compettion Reviewed on: 13th September 2020

Quality Insurance & contact methods.

1. 3rd consecutive year with Saga for car insurance. 2. Exceptionally easy to use website. 3. Very competitive prices. 4. Easy to contact by phone & you are always given the christian & surname of the person you are speaking too. 5. Defaqto 5 star rated. Reviewed on: 13th September 2020

Recommendation

Excellent support and service. I definitely recommend Saga. Reviewed on: 13th September 2020

Very helpful

Very helpful when needing to claim. Reviewed on: 13th September 2020

Better by Car

We have always found Saga to be the best. Reviewed on: 13th September 2020

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