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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Great value

Truly comprehensive car insurance with long list of features and benefits. Reviewed on: 13th September 2020

Very competitive

I found it easy getting a quote and pleased with the results Reviewed on: 13th September 2020

Excellent service.

Everything has been good. Never had a problem renewing or setting up new policy. Always use the telephone and the staff are very good and understand all my needs. Reviewed on: 13th September 2020

A friendly experience

Talking to real people who listen to your needs makes a pleasure out of a distressed purchase. Reviewed on: 13th September 2020

Helpful, friendly, comprehensive

the products are comprehensive and clear, the staff are friendly and helpful everything to ensure your customer experience Reviewed on: 13th September 2020

Competent, helpful,knowledgeable and friendly

When we had an accident they were caring, helpful and made us feel at ease. They took the worry away from us and told us exactly what to do. Reviewed on: 13th September 2020

Great service

Value for money with great service and helpful knowledgable staff Reviewed on: 13th September 2020

Great cover at fair price.

Have used Saga for motor insurance for many years, so far excellent service. Reviewed on: 13th September 2020

Courteous, Professional and Proactive in finding longer term solutions.

Courteous, Professional and Proactive in finding longer term solutions. Saga has been used for a number of years for my car insurance. During and as part of the last renewal process a 3 year rolling offer was made with relation to price fixing which I considered to be a proactive approach, which for me should avoid the annual search for reasonably priced motor insurances. What proved to be frustrating to me for many years was being offered insurance premiums from other competing companies against which the price would fall significantly during detailed discussions. Reviewed on: 13th September 2020

Excellent service

Great cover advisors very knowledgeable and polite would recommend them to anyone Reviewed on: 13th September 2020

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