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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Warm and friendly

Calling Saga is like calling an old friend. Warm reception, nothing too much trouble. Good product, fairly priced. Reviewed on: 12th September 2020

Quick competitive & trustworthy

Best in the market place looking after both existing and new customers Reviewed on: 12th September 2020

Great customer service

Always great customer service from SAGA representatives Reviewed on: 12th September 2020

Helpful, friendly, competitive

We have car insurance and when it comes to renewing they are always very helpful, friendly and competitive getting the best price any questions we have they are ready to answer. Reviewed on: 12th September 2020

Efficient and personal service

Always a very straightforward renewal process with competitive premiums every year. Have no reason to think claims handling would be any different but gladly have not needed to find out so far! Reviewed on: 12th September 2020

great service and price

My previous insurer put the price up so high that I could only afford third party but Saga matched the price and gave fully comp. So relieved to be adequately covered. Reviewed on: 12th September 2020

Good value and easy to communicate with

I took out car insurance with saga, very good deal and able to fix the price for 3 years.. such good experience with them, they made everything easy, so much so that I now have my health insurance with them too . Just into my 50’s , there’s always been a bit of a joke about saga being for “old” people , don’t be embarrassed they have good offers. If you are of a certain age though they are great at communicating everything making the whole process clear and simple . Reviewed on: 12th September 2020

Reliable company

Easy and clear to set up. Good value for money. Have confidence in cover provided and know they will be there if needed. Reviewed on: 12th September 2020

A GOOD DEAL

The policy met all my requirements, which included breakdown assistance, guaranteed renewal price and also due to Saga's great reputation was the best choice for me. Reviewed on: 12th September 2020

Always acted quickly and professional

When I contact they respond quickly and give me what I want at a reasonable cost. Reviewed on: 12th September 2020

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