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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Used Saga for years very good.

It's a good price and. Good product, thankfully, we've never had to make a claim. Reviewed on: 12th September 2020

Amazing service

So far all is amazing as to have 3 years at the same price Reviewed on: 12th September 2020

what a great package

i do it all online ,but had to phone them friendly and very helpful , and to top it all my prices remain the same for three years , makes a wonderful change to know its not going up every year , keep it up saga Reviewed on: 12th September 2020

Best Insurance

They were so helpful and did not pressurise me, very happy with their service Reviewed on: 12th September 2020

Saved myself £400

Don’t need to say much more. I also had brilliant help from the phone support team. Changed my home insurance too Reviewed on: 12th September 2020

Helpfull Company

Very good insurance company with good product Reviewed on: 12th September 2020

Nothing hidden and very helpful

What you think you are buying is exactly what you get. No hidden surprises. You don’t have to phone at renewal time to cancel. They keep you informed of any changes to driving at home and abroad. They are extremely helpful if you have to phone them. Reviewed on: 12th September 2020

Complete Insurance

We have been with Sage Car Insurance for many years and find they are easy to deal with They sort any problems efficiently and quickly Reviewed on: 12th September 2020

Easy buying

Car insurance quote beat competitors and was good value for money Reviewed on: 12th September 2020

Insurance uncomplicated

As customers we have been delighted to renew our policies with Saga Reviewed on: 12th September 2020

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