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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Savings

I moved from a prominent insurance company that I had been with for over ten years. This was due to the increased premium they were asking for and no consideration for loyalty. After checking with car insurance sites, I happened upon Saga it saved me £374 annually. I was amazed. I then changed my home insurance to Saga. Reviewed on: 12th September 2020

Exactly as expected

Great product and first class service. Reviewed on: 12th September 2020

Peace of mind

Excellent service, very easy to deal with by phone and email. Never had to claim yet, but feel confident any claim would be quickly and competently dealt with Reviewed on: 12th September 2020

Fantastic service.

Have my car, home and motorhome insurance with them couldn't be more helpful and pricing is very competitive, all 3 will be renewed with the company next year. Reviewed on: 12th September 2020

So dependable

I have been with Saga for 8 years. I Feel confident with Saga. No need to worry and love their customer services Reviewed on: 12th September 2020

No hassle comprehensive cover

Got my quote, reasonable price, no marketing pressure, excellent customer experience Reviewed on: 12th September 2020

Saga Car Insurance

A good deal and not ripped off on renewals either. Reviewed on: 12th September 2020

A company I can trust

I have Saga house and car insurance and I have previously had travel insurance. My mum had travel insurance for a cruise many years ago and she received a full refund from Saga when she was too ill to travel. No problems at all. Reviewed on: 12th September 2020

Customer service quality

Enquiry was answered giving appropriate information helping me to by insurance with informed choice Reviewed on: 12th September 2020

I FEEL SAFE AND SECURE!

For many years, SAGA has been my chosen car insurance choice. Recommended by others, they have a desire to help and make what could be complicated for the eldery - easy! Thank-you. SAGA! Reviewed on: 11th September 2020

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