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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Friendly, approachable and competitive

Policy takes into account eventualities for over-50s, eg becoming unwell or filling up with the wrong fuel. Reviewed on: 11th September 2020

Excellent customer service and legal representation

Only had one accident in the last 10 years, and that wasnt my fault, however felt that my oppinion mattered when it came to fighting my case. Reviewed on: 11th September 2020

Reliable

The one company that has not put my premium up the second year Reviewed on: 11th September 2020

.5 Star service with policies to match

Very Professional, very knowledgableble and very competitive yet offering full feature insurance policies. 5 star Reviewed on: 11th September 2020

Helpful,pleasant,courteous.

Always go the extra mile to explain everything. Cheerful but not pushy. Reviewed on: 11th September 2020

Excellent service, prompt and courteous.

Easy to get through on the ‘phone, which is answered by very helpful operators. Reviewed on: 11th September 2020

Car insurance

We have been with saga for years and always satisfied with there prices Reviewed on: 11th September 2020

Comfortably better than the competition

In clearing up the consequences of my knocking down 20 feet of brick wall and other damage as well as handling the repair of both ends of my car every aspect of the resulting claims was handled efficiently and pleasantly. Excellent staff, punctual and helpful; cannot be faulted. Reviewed on: 11th September 2020

Great customer service

Really easy and simple process to get our motor home repaired Reviewed on: 11th September 2020

All good

Helpful staff good products worth it Reviewed on: 11th September 2020

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