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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Customer service and products you can rely on.

Needed help with car insurance and to renew house insurance. Highly knowledgeable assistant sorted all my needs, listening careful to my requirements Reviewed on: 11th September 2020

Simples and Good value

Great product at a great prices. The staff are always able to take my call quickly and no overseas call centres. Reviewed on: 11th September 2020

Value for money

Arranged car insurance online, easy, quickly,and very straightforward. Documents arrived within the week. On checking there was a spelling mistake. Phoned the helpline to rectify, details were checked and policy recalculated resulting in £20 reduction which was credited to my card immediately. Very impressed with customer service and honesty of Saga. Reviewed on: 11th September 2020

Top value, great customer service

I’ve used Saga for car insurance for quite a number of years and found them good value with their customers service top notch. Reviewed on: 11th September 2020

Excellent company to deal with

There were no problems in arranging my required insurance; it was all straightforward. Reviewed on: 11th September 2020

good service

Have been very good on advice etc. Reviewed on: 11th September 2020

Top Class Insurers

SAGA are at the top of my list when it comes to needing to make a claim on a Policy. I had a no fault of mine Car Insurance claim. They were brilliant and did every thing I expected at no cost to me. Total satisfaction gave me peace of mind. Reviewed on: 11th September 2020

Honest Business

Saga offer a good service and don't rip me off Reviewed on: 11th September 2020

Car insurance

Great price , good service , pleasant experience Reviewed on: 11th September 2020

Excellent service.

Always quick, direct, helpful and friendly service. Reviewed on: 11th September 2020

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