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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great deal and service

Got a 3 year fixed rate deal; I made a costly mistake on my application which Saga sorted quickly for me with no fuss and no extra costs. Top notch service. Reviewed on: 11th September 2020

Just brilliant!

Never had a problem. If ever you need to call, you speak to a human being not a machine, someone that’s treats you courteously. Reviewed on: 11th September 2020

Very easy to deal with, excellent service.

The online service is the easiest and most straight forward I have ever used. Thank you Saga. Reviewed on: 11th September 2020

Good value

For the last 10 years I have been with saga and always seem to get a good deal Reviewed on: 11th September 2020

Quick, easy and good value

Very good Quality insurance you can trust at reasonable prices. Reviewed on: 11th September 2020

Excellent service

I’ve used Saga for many years. Their call centres are in the UK, their Custer service is second to none and their prices are very competitive an all round excellent service Reviewed on: 11th September 2020

Saga car and home insurance

I have had car and home insurance from Saga for a few years now and have found them really great to deal with perhaps not the cheapest but you get what you pay for . If I have had any queries they have been dealt with professionally and the phone calls have been good , without too long of a wait . Would really recommend . Reviewed on: 11th September 2020

Not just for oldies!

Very competitively priced cover with 3 year price lock. Reviewed on: 11th September 2020

good company

easy to deal with and I had wonderful chat with the salesperson Reviewed on: 11th September 2020

Drive with confidence

As I always panick about when my renewal date the 3 years re-occuring cover is excellent. Reviewed on: 11th September 2020

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