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Saga: Car insurance reviews

View other Saga products
4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda
Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023
M chambers's avatar
M chambers

Excellent

5
Excellent service and costing of product. Reviewed on: 11th September 2020
Alan toaduff's avatar
Alan toaduff

Professional

5
The whole process from quote to receiving my motor insurance policy was friendly professional and competitive . I would recommend Saga to anyone. Reviewed on: 11th September 2020
Stephen Woods's avatar
Stephen Woods

Always easy to deal with.

5
Have received good service each time I have needed it Reviewed on: 11th September 2020
John Steed 's avatar
John Steed

First Class

5
A comprehensive, professional and friendly service. A service that ticks all the boxes giving one peace of mind. Reviewed on: 11th September 2020
Paul Astle's avatar
Paul Astle

S.implyA.Great.Agency

5
Pardon the pun with the initials - but SAGA have dealt with my car insurances price quotes competitively and expertly handled my accident claim(3rd party was at fault). I was very happy to renew this year. Reviewed on: 11th September 2020
Gerald Needs's avatar
Gerald Needs

Insurance confidence

5
I have home, car and motorhome insurance with Saga and have never had a problem with them. Reviewed on: 11th September 2020
Beverly Godfrey-Hall's avatar
Beverly Godfrey-Hall

Very good car insurance

5
Excellent policy backed up with top service too. Usually quick to answer calls. I like the free green card and 3 year fix too. Not always the cheapest but worth paying extra for. Reviewed on: 11th September 2020
Sheila Taylor's avatar
Sheila Taylor

Efficient renewal system

5
Competative premiums compared to three other quotes. Reviewed on: 11th September 2020
Bill Rodgers's avatar
Bill Rodgers

Helpful staff, easy to talk to.

5
I was listened to throughout the whole process. Nothing was too much trouble to explain to me. I have recommended Saga on to friends and family. Reviewed on: 11th September 2020
Sheila's avatar
Sheila

Excellent

5
Excellent price for the guaranteed for the next 3 years, friendly and helpful I would recommend to anyone Reviewed on: 11th September 2020
Lewies Davies's avatar
Lewies Davies

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