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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great value

My insurance includes call out and my car is 22 years old so great to have the security of knowing and can get immediate assistance without paying a mortgage for it Reviewed on: 11th September 2020

First Class Service

Unable to fault the service and competitive prices I get from Saga Insurance Reviewed on: 11th September 2020

I have home and contents insurance and this year took out car insurance glad I did both on 3 years fixed price.

Took out car insurance this year saved over 50 percent fixed price for 3years .on top policy. Reviewed on: 11th September 2020

The right choice

Looking for car insurance I found that the 5* Defacto rating offered by Saga gave much more cover than other insurers. Reviewed on: 11th September 2020

Quality product at competitive price

It was good to get additional cover at a competitive price. I particularly like the price freeze for 3 years Reviewed on: 11th September 2020

Fantastic insurance

Excellent customer services & easy quick phone access Reviewed on: 11th September 2020

Excellent service as usual

I have tried others but return to SAGA for the level of service and options available on the insurance. Reviewed on: 11th September 2020

Saga insurance

Saga insurance are a very competitive company with knowledge staff I have both car insurance and home insurance with them Reviewed on: 11th September 2020

Good value for your money

On arranging insurance for my vehicle, I found the staff very professional and helpful. Although not the cheapest insurance, the benefits outweighed the extra cost. Reviewed on: 11th September 2020

excellent service after an accident this year

excellent service after an accident this year Reviewed on: 11th September 2020

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