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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga is like John Lewis - an institution.

I have quite a few insurances with Saga, and have always been made to feel like a valued customer. Quality plus value! Reviewed on: 11th September 2020

Excellent car insurance

A lot cheaper and better cover than our previous insurer. Very helpful on telephone. Reviewed on: 11th September 2020

car care...

hello,at the moment im stuck in Spain,needed to call Saga as my insurance was due,all things where sorted to my liking and all members of staff that answered my call were very helpful....thanks for sorting things out..! Reviewed on: 11th September 2020

Contents covered in one

straight forward value for money Reviewed on: 11th September 2020

Excellent

Really good cover, fair prices and cover me for extended periods in France. Reviewed on: 11th September 2020

Well priced

Good Company to work with and I have not had too many problems when renewing . Reviewed on: 11th September 2020

Good value

Good value no hassle freedom within the insurance Reviewed on: 11th September 2020

Ecxellent Value for Money

Each year I shop around and each year Saga motor insurance is competitive. Also my premium is fixed for 3 years. Coupled with the knowledge somebody else can drive my car to hospital if I'm taken ill, Saga insurance is excellent value for money. Reviewed on: 11th September 2020

Saga are all such polite lovely helpful people If I have a problem they sort is easily and efficiently.

Just a great company to do business with everytime. Reviewed on: 11th September 2020

Always very helpful

Good recommendation from knowledgeable staff Reviewed on: 11th September 2020

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