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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Excellent service

I have 2 cars and home buildings and contents insured with Saga and have been happy with the service provided. Reviewed on: 11th September 2020

Great insurance

Customer service excellent they listened to my requirements and gave me the right package Reviewed on: 11th September 2020

Freindly fast efficient

Clear options , helpful and good value Reviewed on: 11th September 2020

Great service

An insurance company that ticks all the boxes, treat you as an individual, appreciate stressful conditions and deals with a claim with little or no fuss. Pity my kids can’t take advantage but never mind they’ll grow into it. Reviewed on: 11th September 2020

Ethical

Saga base premium on risk rather than what they think they can get away wirh. Reviewed on: 11th September 2020

Best for the price

I’d been with Direct Line for a number of years with my premiums going up yearly although I had maximum no claims. When I checked other companies, Saga was one third of the price I’d been paying with Direct Line! Although not quite the cheapest. Saga gave me everything I needed along with a friendly, professional Customer Service. Reviewed on: 11th September 2020

good service

We have both car and home insurance. Very competitive premiums, friendly and helpful advisers. Easily contactable. Always there for us at the end of the phone. Reviewed on: 11th September 2020

Have both home and car insurance

I have both my insurances with saga with the price staying the same for 3 years, they are very efficient and go out of their way to assist you nothing is to much trouble Reviewed on: 11th September 2020

Easy as...

Great experience on the website, easy to complete, good value and - Price held for two more years!!! Reviewed on: 11th September 2020

Excellent service and good value

For the first time in over 20 years I had to make a claim on my car insurance. I inadvertently damaged my neighbour’s car whilst reversing and trying to avoid a newly re-cemented drain. The claim handler could not have been more helpful or supportive, and, just as importantly, my neighbour was delighted with the trouble free resolution of the matter, and the quality of the repair. Very impressive. Reviewed on: 11th September 2020

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