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Saga: Car insurance reviews

View other Saga products
4.83
Based on 10,972 reviews, last reviewed 27th Aug 2026
66200% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good service when contacting Saga Always a good response when dealing with there customer services and the cover on my car insurance, although not the cheapest, is very comprehensive o... Read more Reviewed on: 27th August 2026
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[email protected]

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026
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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (11046)

Price promise

5
I took out the car insurance last year as the cover & price were very good and signed up for the price guarantee for this year. When the quote came through for this year the price was the same but the excess had increased. However, this was as a result of the insurance company increasing this but Saga said that they would maintain the excess at the same level without any increase in payment. This was someone keeping their promise which isn’t normal in the current times. Reviewed on: 3rd September 2021
Mike Proctor's avatar
Mike Proctor

Constant pricing

5
Excellent telephone communication and helpful staff Reviewed on: 3rd September 2021
Alan Palmer's avatar
Alan Palmer

car insurance

5
my car insurance has actually gone down this year! normally there is a big variation between quotes from various insurance companies but saga are usually up there with cover and benefits aswell as price Reviewed on: 3rd September 2021
carol cheshire's avatar
carol cheshire

Great service

5
We shopped around & Saga has come up with the best price held for 3 years as a bonus. Reviewed on: 3rd September 2021
June Toms's avatar
June Toms

No hassle insurance

5
Everything easy no hassle just forget car insurance for three years….. bliss Reviewed on: 3rd September 2021
Alan hempstock's avatar
Alan hempstock

Easy car insurance online

5
I have been a loyal customer with Saga car insurance for many years. You have the option of online account or paper account for those whom don’t like online. The customer service team are great no waiting in queue to be answered and all staff to my knowledge are based in the UK and very knowledgeable- which means a lot. The website is very easy to work with and all your documents are in one place. I will continue to be a saga customer and if the price of your insurance rises you can haggle and they will assist with reducing it 10 out of 10 for me. My husband insures his vehicle with a alternative company and he can never get through to them via the phone and there website is not the best, but it’s cheap. So in my opinion cheaper is not always the relevant answer if you want a good service. Reviewed on: 3rd September 2021
Debra wasden 's avatar
Debra wasden

Excellent service

5
We accepted a three year fixed deal with saga. This has proved to be an excellent deal. They're always available for advice with no long waits for your call to be anwered. Reviewed on: 3rd September 2021
AT's avatar
AT

Value for money

5
Excellent value for money and excellent customer service. Best insurers I had !! Reviewed on: 3rd September 2021
Marcel Houps's avatar
Marcel Houps

Excellent service

5
Easy to contact, efficiently deal with all aspects of your insurance Reviewed on: 3rd September 2021
Paul Jarvis 's avatar
Paul Jarvis

Superb Car Insurance

5
Saga provides superb car insurance for a very good price. The cover offered is excellent and I find it affordable and it meets my needs. The advisors are always polite, knowledgeable and extremely helpful, to the point that a simple conversation with an advisor at point of renewal saved me some much-needed funds as a simple change save me over £25.00, to which I was extremely happy to find out when the advisor gave me the new price and this did not affect my usage of my vehicle in any way. Excellent. Reviewed on: 3rd September 2021
John Page's avatar
John Page

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