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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11016 reviews)

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4.83

Based on 10,972 reviews, last reviewed 27th Aug 2026

66200% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good service when contacting Saga Always a good response when dealing with there customer services and the cover on my car insurance, although not the cheapest, is very comprehensive o... Read more Reviewed on: 27th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11017)

Good to deal with

The cost of car insurance is very reasonable. Every member of staff I’ve ever spoken to has always been very kind, helpful and obviously well trained in the product. Pleasingly I’ve never had to make a claim so can’t comment on that. Reviewed on: 3rd September 2021

Car and House insurance

I’ve used Saga for both car and house insurance for some years, and although I’ve looked around I haven’t found anything better. Reviewed on: 3rd September 2021

So easy to sort out

Price frozen for Three years and a very good price 1st class service friendly customer services most helpful Reviewed on: 3rd September 2021

efficient and good value

As usual Saga are very efficient and friendly when it comes to dealing with customers on the telephone. They seem to appreciate that not everybody wants to deal on a pure online basis. Reviewed on: 3rd September 2021

Happy

We’ve been in touch with saga a couple of times the last 12 months and they are always very helpful. Reviewed on: 3rd September 2021

Good to know

I recently purchased a car I pick it up on Thursday I also have a lease hire car it got me wondering how can I insure two cars when the lease hire car is to go back within the next two weeks I phoned the guys at SEGA no problem I insured my new car from my old policy and they give me a month's cover note for my lease car nothing to worry about thank you guys keep up the good work Reviewed on: 31st August 2021

good fixed policy

I have been on a fixed three year contract and found it gives you peace of mind knowing you have a good policy that gives you all that you require. Reviewed on: 31st August 2021

Excellent

Trustworthy, efficient and excellent service Reviewed on: 30th August 2021

Saga Very good just small niggles

A couple of things has let them down ever so slightly one being the mileage payback other insurers have offered during the pandemic plus, car insurance excess I find is high. Secondly was the charge for changing your details which has just recently been rectified so I would give 4.5. Still good with other benefits available. Reviewed on: 30th August 2021

Knowledgeable staff is a must for me

Very friendly, helpful, knowledgeable and understandable Saga representative was able to answer all of my questions and gave me confidence in this insurance provider Reviewed on: 30th August 2021

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