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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very competitive product

I find Saga home insurance to be very easy to understand,straightforward layout of what cover is on offer. Being retired, I spend a lot of time checking lots of offerings from different insurance companies, and find Saga best value for money Reviewed on: 29th September 2021

ALWAYS GOOD SERVICE

I have used SAGA for many years for home insurance, holidays and car insurance, too. Without exception the staff are always friendly , helpful and knowledgeable - the product is pretty good, too! Reviewed on: 29th September 2021

Home Insurance

Competitive price from a 300 year old home which is listed, in a conservation area and a World Heritage Site. Easy to renew, friendly people who are happy to help. Reviewed on: 29th September 2021

A company you can trust

I have various insurances with Saga and every time I phone with a query they are so helpful and courteous. Would recommend then to anyone. Reviewed on: 29th September 2021

Excelent service

Excelent service when I made a claim for an accident in the home. Prompt response and great follow up. Reviewed on: 29th September 2021

easy to arrange by phone and good value

Compared to my previous provider much better value and not being keen on any internet bank transactions was able to pay by debit card over the phone. Reviewed on: 29th September 2021

Good level of cover for competitive price

Very easy to follow website. Good prices and well defined extras. Cover details all shown so easy to pick the level of cover you require. Reviewed on: 29th September 2021

No claims yet and hope never to have any,

I have no complaints. Saga keep me informed. So far i have not needed contact them Reviewed on: 29th September 2021

First class

Really first class service No trouble with any questions or concerns Reviewed on: 29th September 2021

Excellent service

Always helpful, no ling waits on the phone easy to use website Reviewed on: 29th September 2021

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