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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

great price & great cover

surprised about the price of home insurance. I have recommended Saga to a lot of my friends Reviewed on: 29th September 2021

Saga? No Drama

I had an unfortunate accident with my Laptop screen during Lockdown - essential for on-line communication - so was extremely concerned... I was guided through the process of getting it fixed in a calm and empathetic manner, and the repair was carried out and paid for swiftly, so I was able to resume on-line with minimal fuss or delay... It’s good to know someone is there to hold your hand when you need it the most... Would have no hesitation in recommending Saga for household insurance... Thanks for being there... Reviewed on: 29th September 2021

Maureen Brooke

The setting up of the insurance when I began with Saga, and the subsequent renewal, were made very easy and all questions were answered fully and helpfully. Reviewed on: 29th September 2021

Three year fixed price deal

Their prices are fair in any case, but their three year price fix is excellent. The extras you get here, you would pay for anywhere else. Reviewed on: 29th September 2021

Lockdown treatment

When I made a claim during lockdown the treatment I received from staff working from home was excellent. I was payed directly into my bank. Reviewed on: 29th September 2021

Reliable

I'll give thus 5 stars if my legal expenses claim is approved. Never claimed this before but desperately need it now. In any event I've been with saga a few years and their rates are competitive. Reviewed on: 29th September 2021

Great Home Insurance Cover and Peace of Mind.

I changed only this year, after being with my previous broker for many years. The service received from Saga was thoroughly professional, swift, and obviously impressive. I most certainly do not regret changing my cover, for one moment. Reviewed on: 29th September 2021

Excellent cover

I took out the home contents cover and my boiler stopped working and I am covered for multiple visits with no excess including parts and labour. A brilliant service with peace of mind! Reviewed on: 29th September 2021

Easy to renew and guaranteed renewal price

If you are claims free renewal automatic which is ideal for me. Reviewed on: 29th September 2021

Competitive

Competitive price for the cover, knowledgeable operatives. Reviewed on: 29th September 2021

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