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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Helpful Polite Competitive with great follow up

Probably not the perfect insurance company, but by far the best service. Reviewed on: 28th September 2021

Simply the Best

Have been with Saga for a good while now and have always found them very competitive and friendly and helpful.Well done. Reviewed on: 28th September 2021

Reliable to give the best advice at all times.

I have found the staff bee helpful and knowledgeable Reviewed on: 28th September 2021

Clear explanations And Details.

Good And thorough Information of Terms And .conditions of Products Reviewed on: 28th September 2021

Simple and Easy

I like the fact that you speak to a real person at Saga, generally one that has English as their first language. Prices are competitive and I have never had any problems with Saga. Reviewed on: 28th September 2021

Good cover, great value

Full comprehensive cover at a fair price. Reviewed on: 28th September 2021

Very Competitive

I've been with Saga for a while now and I find them very competitive and easy to deal with Reviewed on: 28th September 2021

Always listens and gives us the best quote

We've been with saga for a few years now, whenever I ask them to match a quote they do and last year fixed it for 3yrs,this year the quote was even cheaper.customer satisfaction. Reviewed on: 28th September 2021

Good company

Get to speak to real people, helpful Reviewed on: 28th September 2021

Easy to talk to, explained all very well. Polite and sent paper work by post quickly.

Using home an building insurance for first time and have already got Motor Insurance . When i had an accident all was handled extrenely well and efficiently. Very pleased with the service. Reviewed on: 28th September 2021

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