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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

GGood cover. Great response when things go wrong!

Following a slow leak from an under floor central heating pipe, the response and assistance we received from Saga was amazing. This incident occurred 20 plus years ago. We would not consider moving our home insurance to anyone else . Excellent assistance and efficiency. Reviewed on: 29th September 2021

Highly recommend

Highly recommend, excellent and reliable constant service. Reviewed on: 29th September 2021

Always there to support customers

Saga have been my choice of Insurer for a number of years. Their team are genuine and understanding of customer needs. Reviewed on: 29th September 2021

The Best Insirance Company Ever

We have been with Saga for car and home insurance for several years. Their service is exceptional. You can speak to an agent without 20 push button 1, 5, 9 etc ..and it's a UK person you speak to .the staff are helpful and knowledgeable and the process sime and straightforward. Enquiries are handled quickly too ...would trust any other insurer Reviewed on: 29th September 2021

good sevice

always helpful on the phone xxxxx xxxxxx Reviewed on: 29th September 2021

SAGA IS EASY

Saga is easy to work with, and great online access for my house and vehicle insurance Reviewed on: 29th September 2021

Customer focused!

Always helpful, understanding, considerate staff, with premiums affordable and a memorable experience! Reviewed on: 29th September 2021

Safe insurance

Used Saga home insurance for number of years. Had no problems to report about service. Reviewed on: 29th September 2021

Nothing is a problem to Saga always helpful and understanding

Would recommend to anyone (already have to family and friends) keen prices and great policies what more could you want. Reviewed on: 28th September 2021

Always reliable and good service

I have made a couple of claims and received very good service each time Reviewed on: 28th September 2021

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