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Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
94% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Home Contents

5
Contents insured at a reasonable price. Very helpful when I made a mistake in renewing Reviewed on: 29th September 2021

Fast Efficient Friendly

5
Answered phone promptly, listened carefully and offered solutions Followed up and made rapid payment Reviewed on: 29th September 2021

Rest easy, piece of mind

5
Knowing that you are dealing with people who understand lets you sleep easily at night. Reviewed on: 29th September 2021

Home insurance

5
I fixed the price of my home insurance for 3 years at a competitive rate. I did this by phone, speaking to one of Sagas helpfull representatives. I can always get through to speak to Saga easily. I am so happy with their overall pricing & accessibility that I also have my car insurance with them, aswell as any vehicle breakdown cover. Reviewed on: 29th September 2021

Home Insurance

5
I would recommend Saga for any type of insurance. The fixed 3 year policy is brilliant, you know exactly what your premiums are going to be for 3 years which saves a lot of hassle and time consuming searching. Saga are a very pleasant and helpful company to deal with. Reviewed on: 29th September 2021

Great Product, Great People

5
Have used SAGA for many years now. Everything covered under one policy, house, contents, outbuildings, personal items etc. Burgled a few years ago, Saga sorted out everything and paid claim in full. Very helpful and considerate throughout a very bad experience. Reviewed on: 29th September 2021

Helpful, polite and very professional.

5
Unfortunately we had to make a claim on our home insurance recently which can be very stressful and all the staff at Saga were very helpful and handled everything promptly keeping us updated throughout the process, customer service is excellent. Reviewed on: 29th September 2021

Efficient, helpful and loyalty to customers

5
Demonstrate loyalty to customers. Only company I have insured with who don’t hike up their prices after the first year. Reviewed on: 29th September 2021

Good service

5
Been With saga for some years now prices are fair Reviewed on: 29th September 2021

GGood cover. Great response when things go wrong!

5
Following a slow leak from an under floor central heating pipe, the response and assistance we received from Saga was amazing. This incident occurred 20 plus years ago. We would not consider moving our home insurance to anyone else . Excellent assistance and efficiency. Reviewed on: 29th September 2021

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