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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Very Professional

Been with Saga for car and home insurance for many years and always found them very professional. Recently had need to claim on house insurance due to break in and theft and Saga dealt with the aftermath perfectly. Reviewed on: 29th September 2021

Saga

Very professional, staff pleasant and understanding and helpful Reviewed on: 29th September 2021

Best deal I found

Covers all I need all aspects of my home Reviewed on: 29th September 2021

Top marks

Saga’s house insurance is both comprehensive and comparable in price to other Insurers offering a similar product. Their representatives are extremely polite and knowledgeable. Contacting Saga is a pleasurable experience. I would not hesitate to recommend Saga. Reviewed on: 29th September 2021

Excellent friendly service

All questions dealt with in a professional and friendly manner 1st class service Reviewed on: 29th September 2021

Home Insurance

Excellent service. Will not consider using any other provider. Been with Saga for the last 5 years Reviewed on: 29th September 2021

Saga are good

Saga provide very good home insurance, and they are not too expensive. They are easily contacted online and by telephone Reviewed on: 29th September 2021

Electric problems

Last Christmas day we had no electricity Saga could not be more helpful. Found a local electrician willing to come out. We were absolutely delighted and surprised at the trouble Saga went to and couldn't thank them enough. Reviewed on: 29th September 2021

Best home insurance

Saga can’t be beaten - great customer service, no hassle when you need to make a claim, good website Reviewed on: 29th September 2021

Everything you would expect from your insurance.

Not had to claim so can’t comment. Reviewed on: 29th September 2021

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