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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

easy to do

can be applied to fit your own personal circumstances re length of days away for your home etc Reviewed on: 28th September 2021

No problem with any query l handed to them , very helpful indeed.

l have had one clam in in 8 years so professional all went through with helpful guidance . Reviewed on: 28th September 2021

Home insurance

Very helpful and friendly staff, excellent product and competitive quotes Reviewed on: 28th September 2021

House ins/Car Ins and breakdown they are the best

I have no problems have several insurance covers with SAGA. Great attention to detail and very friendly Reviewed on: 28th September 2021

Insurance

I started with Home Insurance and now have car insurance and recovery insurance. Perfectly easy company to deal with and so helpful. Reviewed on: 28th September 2021

Excellent service

Saga is such a good company to deal with and I wouldn't hesitate to recommend it to anyone!! Reviewed on: 28th September 2021

3year fixed deal

3year fixed deal a no brainer. Good deal Reviewed on: 28th September 2021

Prompt help when needed

Prompt payment of a claim… no argument and help with valuation Reviewed on: 28th September 2021

Could not be more helpful when I had a claim

Sue was wonderful, contacted my wife and I every week and chased up any slow work Reviewed on: 28th September 2021

Good value for money

Good honest quote and follow up. I have found Saga Insurance to be good value like its cruises. Reviewed on: 28th September 2021

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