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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

No problem with any query l handed to them , very helpful indeed.

l have had one clam in in 8 years so professional all went through with helpful guidance . Reviewed on: 28th September 2021

Home insurance

Very helpful and friendly staff, excellent product and competitive quotes Reviewed on: 28th September 2021

House ins/Car Ins and breakdown they are the best

I have no problems have several insurance covers with SAGA. Great attention to detail and very friendly Reviewed on: 28th September 2021

Insurance

I started with Home Insurance and now have car insurance and recovery insurance. Perfectly easy company to deal with and so helpful. Reviewed on: 28th September 2021

Excellent service

Saga is such a good company to deal with and I wouldn't hesitate to recommend it to anyone!! Reviewed on: 28th September 2021

3year fixed deal

3year fixed deal a no brainer. Good deal Reviewed on: 28th September 2021

Prompt help when needed

Prompt payment of a claim… no argument and help with valuation Reviewed on: 28th September 2021

Could not be more helpful when I had a claim

Sue was wonderful, contacted my wife and I every week and chased up any slow work Reviewed on: 28th September 2021

Good value for money

Good honest quote and follow up. I have found Saga Insurance to be good value like its cruises. Reviewed on: 28th September 2021

Excellent cover for a reasonable price

Fortunately we’ve never had to claim on our insurance but I’m confident that the service would be excellent. All phone calls are handily in a professional but friendly way. I like the option of a 3 year fixed price. Reviewed on: 28th September 2021

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