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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very efficient, ready to challenge and change their own prices

I've been with Saga for 20years or more, and they are huighly regarded for the spread of services and efficiency Reviewed on: 29th September 2021

Good pruduct, competitively priced,

Priced well against competitive products for like for like benefits. Feel confident in the integrity and service offered by Saga. Reviewed on: 29th September 2021

Excellent service

Changing to the SAGA 3 year fixed deal saves me the hassle of shopping around & comparing T&C’s. With building work taking place SAGA have been most helpful in amending our cover as needed. Nothing seems to much trouble to their customer service team & underwriters. Reviewed on: 29th September 2021

Confidence & Value

Not the cheapest in the market but straightforward and comprehensive. I have had no hesitation in renewing my building and contents policy. Reviewed on: 29th September 2021

Good

I did this insurance because it will be the same money for 3 years Reviewed on: 29th September 2021

Excellent customer service

Excellent and understanding customer service. Ensured I got the right cover and explained everything. Very friendly and made me feel valued. Reviewed on: 29th September 2021

Hassle-free experience.

So simple, Sage provided repairers, really looked after me. No searching round for quotes, it's all done. Reviewed on: 29th September 2021

Excellent Service

Even under the current circumstances the service and customer support has been excellent. Staff extremely helpful in dealing with queries. Reviewed on: 29th September 2021

Excellent service from knowledgeable representatives

We now have both our home and our insurance with Saga as well as an instant access savings account. They are excellent! Reviewed on: 29th September 2021

Excellent company

Very efficient service . Prompt response to queries Reviewed on: 29th September 2021

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