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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

I was very impressed by the way the customer service representative explained the details. It was extremely clear and it made my decision to proceed with the policy without any problems

Customer service representative was very friendly and explained all my questions patiently and clearly. This definitely made it possible for me to proceed with confidence and I was also able to protect against policy increases as I agreed to the quotation to be fixed for three years. Reviewed on: 29th September 2021

Excellent Buy

Extremely good value and knowing cost for next 2 years makes financial planning so much easier Reviewed on: 29th September 2021

Home Insurance

Absolutely brilliant service. After signing up we had an electrical problem within a couple of weeks which was dealt with expeditiously with no hassle. Reviewed on: 29th September 2021

Easy to deal with

Saga are a straightforward company to deal with they keep answers in plain English to any question you may have Reviewed on: 29th September 2021

Number One Company

Always use Saga for all insurance needs. Competitive pricing and first class customer y Reviewed on: 29th September 2021

Always friendly staff easy to understand when on the phone

explains in detail about your policy,with good value for money. Reviewed on: 29th September 2021

Reliable company

Friendly helpful staff who go the extra mile for their customers, backed up by a trusted acclaimed brand for all insurance needs . Reviewed on: 29th September 2021

Affordable house insurance

A easy process to get a quote for my house insurance but was one of the best around. I had no hesitation in getting my insurance which was well affordable. Reviewed on: 29th September 2021

Helpful and knowledgeable

Friendly and knowledgeable person on the end of the phone, and best of all helpful. Reviewed on: 29th September 2021

Competetive Friendly Professional

Have been a Saga customer for a number of years now and any interaction has always been a positive one Reviewed on: 29th September 2021

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