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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Great cover

Great customer service. There policies give great cover especially the emergency cover Reviewed on: 28th September 2021

Price guarantee fir 3 years

We are pleased that we have been able to secure a price for the next 3 years. No need to negotiate a new deal. Reviewed on: 28th September 2021

3 Year quotes

Knowing that your home insurance quote will remain in force for three years helps budget my outgoings. Reviewed on: 28th September 2021

Excellent

Very competitive and excellent service for home insurance and vehicle insurance Reviewed on: 28th September 2021

Nd to mid term adjustments fee

One of the little bug bears of the Insurance market is fees levied on customers when a mid term change occurs. Trouble is we can’t predict what will happen in the coming year, so avoiding charges when circumstances change can’t readily be mitigated for. Thankfully Saga have removed them on mid term adjustments of the policy. Just another good reason to renew with Saga. Reviewed on: 28th September 2021

Easy to arrange & a reasonable price

Satisfied with Saga Insurance which was set at a good price for 3 years Reviewed on: 28th September 2021

Saga Vote

3 year static price is good as is service. Reviewed on: 28th September 2021

The cover is comprehensive and very reasonable priced

I have found Saga very obliging if I have had a query Reviewed on: 28th September 2021

burst pipe

we had a burst water pipe under the kitchen floor a few years ago saga dealt with it very quickly as a result we stay with saga even though we could probably get a cheaper quote Reviewed on: 28th September 2021

Excellent pricing

Found I was changing my home insurance every year due to non competitive 2nd year renewals. Saga we’re offering a very competitive new customer policy that’s fixed for 3 years. No more shopping around for a good while. Reviewed on: 28th September 2021

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