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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Amazing customer experience

I have multiple product policies with Saga and would highly recommend them in terms of quality of service and competitive comprehensive cover. Reviewed on: 29th September 2021

Value policy

Great policy, very good value for money. Haven’t had to make a claim so can’t comment on how good they are at that. Going to try their car insurance in January. Reviewed on: 29th September 2021

Value for money and good customer service

I have both home and car insurance with Saga ☆☆☆☆☆ Reviewed on: 29th September 2021

Brilliant company always there for you

Always there to help customers. Reviewed on: 29th September 2021

Great value for money.

Quick and easy to do on line and without any problems. Reviewed on: 29th September 2021

Efficient and friendly

Have only had to claim once but the service was faultless Reviewed on: 29th September 2021

Excellent,value,service,cover,staff the list could go on and on.

Every time I have contacted Saga their team has been very knowledgeable and above all helpful and polite. I would certainly recommend Saga for home and car insurance as I have both these insurances with Saga. I like that they are honest and upfront. They inform you before renewal and give you plenty of time to make your mind up if you want to renew or not. Just the best . Reviewed on: 29th September 2021

House

Excellent cover and same cost for 3 years Reviewed on: 29th September 2021

They actually listen!

Whenever I have phoned Saga, they always make you feel like an individual and not just another caller. Nothing is too much trouble for them. Reviewed on: 29th September 2021

Saga can be trusted to deliver an excellent product.

Saga have consistently offered an excellent service and kept me up to date throughout what has been a very difficult time for everyone. Their customer service is second to none. I believe that having insurance is intended to bring peace of mind and I feel that being with Saga brings this. Reviewed on: 29th September 2021

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