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Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
93% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

good service

5
efficient service and promptly given and would highly recommend them Reviewed on: 28th September 2021

Excellent service and nice people

5
speaking to Saga's call handlers is a pleasure - nice to feel you're being treated well in a friendly manner Reviewed on: 28th September 2021

Good value

5
Good value. Helpful advisers. Go through everything thoroughly so you know what your paying for. Reviewed on: 28th September 2021

Seamless

5
I have both home & car insurance it’s great value & easy to organise. Both with the 3 year plan. Reviewed on: 28th September 2021

Superb Customer Service

5
I came home to found my house burgled and all the people I talked to was absolutely compassionate to my needs and feelings, professional and understanding and dealt with my claim in a warm and kind way! Reviewed on: 28th September 2021

Saga - absolutely trustworthy

5
Saga is a name that I trust. Their new focus on a 3 year deal is both economic and hassle reducing. An easy company to deal with. Reviewed on: 28th September 2021

EXCELLENT ALL ROUND SERVICE

5
GOOD QUALITY INSURANCE WITH THREE YEAR PRICE DEAL Reviewed on: 28th September 2021

Excellent company!

5
I have my house, car and travel insurance with Saga and couldn’t be more pleased with them. Very customer focused and competitively priced thank you Saga! Reviewed on: 28th September 2021

Good company

5
Cannot say yet as I’ve not yet used them yet either for car or house Reviewed on: 28th September 2021

Service as it should be

5
My experience with Saga has been what I expect from a reputable company. No press this number for x or y, leading to another set of options. Staff know what they are talking about and do not try to get as much off you as possible. Quotes given that are reasonable and agreeable with. Reviewed on: 28th September 2021

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