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Saga: Home insurance reviews

View other Saga products
4.76
Based on 3,105 reviews, last reviewed 10th Sep 2026
36300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026
Julian M's avatar
Julian M

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026
Drinkell A's avatar
Drinkell A
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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (3106)

Saga can be trusted to deliver an excellent product.

5
Saga have consistently offered an excellent service and kept me up to date throughout what has been a very difficult time for everyone. Their customer service is second to none. I believe that having insurance is intended to bring peace of mind and I feel that being with Saga brings this. Reviewed on: 29th September 2021
Brian Innes's avatar
Brian Innes

Fixed for 3 years

5
Allows you to plan your spending over a longer period Reviewed on: 29th September 2021
beairdbugs@hotmail.com's avatar
[email protected]

Great customer service

5
Great customer service and the price freeze fro no claims in 3 years is brilliant. My policy price is amazing too. Reviewed on: 29th September 2021
Sharon Maltby's avatar
Sharon Maltby

Mr happy customer

5
Kept price for 3 years running. Reviewed on: 29th September 2021
Jholmes's avatar
Jholmes

Great price

5
Good service and £75000 contents cover. Reviewed on: 29th September 2021
Isn's avatar
Isn

I lost one hearing aid and was provided with a new pair.

5
To my amazement, not only did I get a new pair of hearing aids but a personal audiologist who came to my home and will care for my needs in future. Reviewed on: 29th September 2021
Shirley Cave's avatar
Shirley Cave

Great customer service

5
The best cover available for the best price Reviewed on: 29th September 2021
paul coit's avatar
paul coit

20 years a customer

5
Next January will be the 20th anniversary of our becoming Saga customers, when I was finally old enough to insure our new home with them. Since then, thankfully, we haven't had to use their services often, but every time they have come through with flying colours. Their phone helpline agents are calm, clear and reassuring, their contractors turn up promptly and do what they promise. Saga are not the cheapest, but they are, in my opinion, the best value - and the older I get, the more I realise how much that matters. Reviewed on: 29th September 2021
Helen McCarthy's avatar
Helen McCarthy

Excellent!

5
Saga provide excellent home insurance and we wouldn't change to anyone else now that we have 'discovered' them. Reviewed on: 29th September 2021
Anne Skedd's avatar
Anne Skedd

Good Cover

5
Got what I was looking for with no problems, good cover at a good price. Reviewed on: 29th September 2021
Edward Butcher's avatar
Edward Butcher

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