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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Top class.

I have been with Saga for a good number of years and have always found them reliable. If you have any problems ,you only have to pick up the phone and they will soon sort it for you. Reviewed on: 28th September 2021

good service

efficient service and promptly given and would highly recommend them Reviewed on: 28th September 2021

Excellent service and nice people

speaking to Saga's call handlers is a pleasure - nice to feel you're being treated well in a friendly manner Reviewed on: 28th September 2021

Good value

Good value. Helpful advisers. Go through everything thoroughly so you know what your paying for. Reviewed on: 28th September 2021

Seamless

I have both home & car insurance it’s great value & easy to organise. Both with the 3 year plan. Reviewed on: 28th September 2021

Superb Customer Service

I came home to found my house burgled and all the people I talked to was absolutely compassionate to my needs and feelings, professional and understanding and dealt with my claim in a warm and kind way! Reviewed on: 28th September 2021

Saga - absolutely trustworthy

Saga is a name that I trust. Their new focus on a 3 year deal is both economic and hassle reducing. An easy company to deal with. Reviewed on: 28th September 2021

EXCELLENT ALL ROUND SERVICE

GOOD QUALITY INSURANCE WITH THREE YEAR PRICE DEAL Reviewed on: 28th September 2021

Excellent company!

I have my house, car and travel insurance with Saga and couldn’t be more pleased with them. Very customer focused and competitively priced thank you Saga! Reviewed on: 28th September 2021

Good company

Cannot say yet as I’ve not yet used them yet either for car or house Reviewed on: 28th September 2021

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