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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Unbeatable customer service at a reasonable rate

When I made a claim, I was treated very considerately and recompensed generously. Reviewed on: 28th September 2021

Easy to talk to helpful

Plenty of options to suit your needs Reviewed on: 28th September 2021

Hassle free and competitive premiums

Nothing too much bother and happy to consider reductions when comparing premiums with other providers Reviewed on: 28th September 2021

value fir money

i’ve had several insurance company’s over my 67 years but found saha the very best value for money and service Reviewed on: 28th September 2021

Efficient service and Good price

Renewed my insurance, price slightly below previous year and all documentation sent online Reviewed on: 28th September 2021

Broken tv

Saga sorted by out a replacement and just requested pictures of the tv to prove it was broke . So easy Reviewed on: 28th September 2021

Value for money

Very easy company to deal with and staff are well trained. Maybe not the cheapest option but fair, competitive pricing. Reviewed on: 28th September 2021

Trustworthy

Competent and very helpful and always polite Reviewed on: 28th September 2021

I'm proud to use Saga

I have insured with sage home insurance for many years, they may we not be the cheapest, but that depends what you are looking for, personally i look for quality cover at a reasonable price. Reviewed on: 28th September 2021

Very poor response

Had a water leak which all the underwriters refused to fix. Reviewed on: 28th September 2021

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