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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Excellent company

This is my 2nd year having home insurance with Saga. They provide excellent service, at a competitive price. And have a fantastic online service too that's easy to use. Once a customer you're not forgotten about. It feels personal, and I love the email newsletters. Fantastic company that I highly recommend Reviewed on: 29th September 2021

Home insurance

Always found saga so helpful and friendly Reviewed on: 29th September 2021

Outstanding service

A very professional organisation with outstanding customer service ethic Reviewed on: 29th September 2021

Easy, affordable, good cover

Easy to get a quote, easy to see the level of cover required and a great price too Reviewed on: 29th September 2021

Good price

After comparing other companies Saga came in with a competitive price frozen for 3 years Reviewed on: 29th September 2021

Excellent service.

Been with them for years. Good claims record on my business. Recommended them to many of my friends. Reviewed on: 29th September 2021

Great company

I can only praise saga for their value and service...they deal with any problem in a great manner Will continue to use the company for many years to come Reviewed on: 29th September 2021

Very helpful

It was easy to switch to saga home insurance. Very knowledgable staff. I made a claim and they were extremely helpful and prompt Reviewed on: 29th September 2021

Go beyond expectations

I had a very bad experience with plumbers who totally messed up my bathroom installation. Saga have provided great advice, legal representation and have been really wonderful. Much more support than I ever expected. I will never use a different insurer, Reviewed on: 29th September 2021

Well done

I am pleased with my house and contents insurance because the price is locked in for three years and it also covers my mobility scooter at home and when I travel Reviewed on: 29th September 2021

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