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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

As good as you can get

Saga is easy to arrange and competitively priced. Always value for money and a comprehensive package. Reviewed on: 28th September 2021

Immediate response and action

Activated an action to assist the same day as when it was brought to Saga's notice that I had a problem. Reviewed on: 28th September 2021

Value for money buildings and contents insurance

Saga were able to provide all risk cover for my photographic equipment quickly and at a reasonable price. Reviewed on: 28th September 2021

Satisfaction guaranteed.

Very happy with cover and service. Reviewed on: 28th September 2021

Competitive insurance

On contacting the customer services I received polite and professional service, so I was happy to renew on 3 years fixed price home insurance. Reviewed on: 28th September 2021

So happy with Saga

Good cover insurance and value for money Reviewed on: 28th September 2021

Very happy with this Company

Easy to deal with and very helpful Reviewed on: 28th September 2021

Home insurance

Responded really quickly in the middle of the pandemic when I had a leak in the roof of my kitchen. Also matched a cheaper quote I had for my car insurance. Reviewed on: 28th September 2021

Brilliant Response

I have two claims due to water leaks resulting in damaged carpets and some furniture. On both occassions the assessor came promptly and on examing the damage immediately agreed to my claims and authorized replacements Reviewed on: 28th September 2021

easy

very easy to get a quote and to sort my insurance, good communication Reviewed on: 28th September 2021

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