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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Top class cover at a reasonable cost

Saga is a name that makes you feel cosy and secure. I am happy to get my home insurance from Saga plus my holiday insurance which I hope I need very soon,!!! Reviewed on: 28th September 2021

Always easy to deal with any queries

Helpful and friendly advice . Any problems are dealt with quickly. Reviewed on: 28th September 2021

First class cover and service

I am impressed by the first class quality of cover offered and customer service given by SAGA setting the standard for the rest of the industry. Reviewed on: 28th September 2021

Great company

Been with them for a number of years,very good Reviewed on: 28th September 2021

Would recommend

Customer service very friendly and very helpful Reviewed on: 28th September 2021

Satisfaction guaranteed

It may be a little more expensive than others, but in life you get what you pay for. Reviewed on: 28th September 2021

Saga The Best

We have house insurance and both our cars are insured with Saga as well. Why go anywhere else when they make things so easy for you. Reviewed on: 28th September 2021

Honesty personified.

The years I have been with Saga cannot be faulted. It is not possible to complain about any expects of their service. Reviewed on: 28th September 2021

Competitive Home Insurance

Competitive quotation for comprehensive cover - seemingly not too many exclusions so very good compared to a previous insurer we had for some 15 years. Reviewed on: 28th September 2021

good customer relations

They actually respond to you as a real person and a customer, not as a number Reviewed on: 28th September 2021

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