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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Covers everything

We use Saga for Home, Landlord and car insurances. In each case they cover all our requirements which other providers struggle to do or charge too much if they do. Reviewed on: 28th September 2021

as good as it gets

have not had to make a claim as yet but very happy with the service provided Reviewed on: 28th September 2021

Excellent in dealing with claim

Got flooded from a neighbour and claim was dealt with speedily and replaced the damaged contents Reviewed on: 28th September 2021

High level of cover at a good price

I was happy with the level of cover offered in the home contents and building insurance offered by Saga. The price was competitive with the attraction of being held for 3 years. Reviewed on: 28th September 2021

Good customer service

I consider it very important to ring and be able to speak to an actual person. My queries have always been dealt with promptly and efficiently. Reviewed on: 28th September 2021

Devon p

Fantastic company always fair never sn issue Reviewed on: 28th September 2021

Great personal service over the phone

Really pleasant and personal feel about dealing with Saga workers, who seem to fully understand and appreciate your circumstances and they really try to be as helpful as they can Reviewed on: 28th September 2021

Excellent cover,

Staff always willing and knowledgeable to help with any enquires. Reviewed on: 28th September 2021

Yep, recommended

Car and home, excellent insurance for years Reviewed on: 28th September 2021

Fair price good service and support

support over difficulties following a claim Reviewed on: 28th September 2021

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