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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Home Insurance

I would recommend Saga for any type of insurance. The fixed 3 year policy is brilliant, you know exactly what your premiums are going to be for 3 years which saves a lot of hassle and time consuming searching. Saga are a very pleasant and helpful company to deal with. Reviewed on: 29th September 2021

Great Product, Great People

Have used SAGA for many years now. Everything covered under one policy, house, contents, outbuildings, personal items etc. Burgled a few years ago, Saga sorted out everything and paid claim in full. Very helpful and considerate throughout a very bad experience. Reviewed on: 29th September 2021

Helpful, polite and very professional.

Unfortunately we had to make a claim on our home insurance recently which can be very stressful and all the staff at Saga were very helpful and handled everything promptly keeping us updated throughout the process, customer service is excellent. Reviewed on: 29th September 2021

Efficient, helpful and loyalty to customers

Demonstrate loyalty to customers. Only company I have insured with who don’t hike up their prices after the first year. Reviewed on: 29th September 2021

Good service

Been With saga for some years now prices are fair Reviewed on: 29th September 2021

GGood cover. Great response when things go wrong!

Following a slow leak from an under floor central heating pipe, the response and assistance we received from Saga was amazing. This incident occurred 20 plus years ago. We would not consider moving our home insurance to anyone else . Excellent assistance and efficiency. Reviewed on: 29th September 2021

Highly recommend

Highly recommend, excellent and reliable constant service. Reviewed on: 29th September 2021

Always there to support customers

Saga have been my choice of Insurer for a number of years. Their team are genuine and understanding of customer needs. Reviewed on: 29th September 2021

The Best Insirance Company Ever

We have been with Saga for car and home insurance for several years. Their service is exceptional. You can speak to an agent without 20 push button 1, 5, 9 etc ..and it's a UK person you speak to .the staff are helpful and knowledgeable and the process sime and straightforward. Enquiries are handled quickly too ...would trust any other insurer Reviewed on: 29th September 2021

good sevice

always helpful on the phone xxxxx xxxxxx Reviewed on: 29th September 2021

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