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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Fair price good service and support

support over difficulties following a claim Reviewed on: 28th September 2021

The 3 year fixed price product at a competitive price provides peace of mind in the medium term.

My existing travel insurer cancels insurance for winter sports at the age of 71 so I intend to ask Saga if they are prepared to extend cover beyond this age. Reviewed on: 28th September 2021

Helpful

Smart people to deal with either on the phone or Internet Reviewed on: 28th September 2021

great cover at great value for money

haven't had to claim thank goodness, but when i compared the levels of cover and cost Saga offered a much better balance than others Reviewed on: 28th September 2021

Always happy to help

Never had to change very happy any information I need alway happy to help Reviewed on: 28th September 2021

Helpful and friendly

Saga personnel are efficient and helpful, and also unfailingly cheerful and friendly. Reviewed on: 28th September 2021

Good cover at a fair price

Not as comprehensive as other policies, with fixed, relatively low limits on cover, but prices have been good over the last few years. The only thing I wasn't happy with was that my premium went up 19% this year despite not making any claims. That was significantly reduced with one phone call. Reviewed on: 28th September 2021

Experienced company

Helpful, personable and knowledgeable Reviewed on: 28th September 2021

Great Company

Excellent service with friendly staff Reviewed on: 28th September 2021

Desired insurance supplied

Satisfactory cover although not the cheapest Reviewed on: 27th September 2021

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