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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2688 reviews)

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4.67

Based on 2,688 reviews, last reviewed 11th Sep 2025

4500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

A great choice Excellent value, reputable company, good customer service. Reviewed on: 11th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2688)

Best cover yet .

Excellent cover tailor made to my needs . Easy to arrange , very competitive price . Reviewed on: 5th October 2021

Honest comments.

Easy to talk to and clear advice on best policy to buy without any pressure being made. Polite, clear explanations and excellent service. Reviewed on: 5th October 2021

Excellent service and

Excellent service very patient dealing with older people.I am 76 and thy couldn’t have been better Reviewed on: 5th October 2021

Great value for money, easy to use website

Saga offered me a very competitive price. Knowing the brand's high reputation and being offered a range of choices, including fixed price for 3 years, I decided to buy with them. The website is very easy to use, especially for me with my poor vision. Reviewed on: 5th October 2021

Comprehensive Home Insurance

Very good level of cover and with a 3-year fixed price Reviewed on: 5th October 2021

Excellent

Lost hearing aid due to mask.Claim went through quickly. No hassle and everyone I Spoke to helpful , professional and friendly Reviewed on: 5th October 2021

Locked in for three years

The price quoted was locked in for three years. Result !!!! Reviewed on: 5th October 2021

Value for money

Value for money without compromising on reliability, quality of service and professionalism. Reviewed on: 4th October 2021

Easy to talk to and trustworthy

As the world gets more reliant of 'e' technology and communication, everything seems to have become a little remote. No more popping to town to the bank or sorting out things like insurance with good old "Mr Williams" at his office for instance. So a middle way has to be found, that allows you still feel like a person (and not just a number). I get that feeling of 'personal' service from Saga, where you can talk things through with a friendly voice if you need to understand more about a certain product. Well done Saga, you have my vote. Reviewed on: 4th October 2021

Easy communications.

Easy to speak to agents. Good experience with car insurance.Anothercar hit my car when parked. Very professionally handled by Saga and car repaired asap with excellent courtesy car supplied during this period. Reviewed on: 4th October 2021

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