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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

very easy, done by phone, no hassle

very easy, done by phone, no hassle Reviewed on: 26th August 2026

Kept well informed, efficient friendly service!

Kept well informed throughout the signing up process. Efficient friendly service with competitive policy premiums. Excellent! Reviewed on: 26th August 2026

Good to get gas boiler break down cover included in...

Good to get gas boiler break down cover included in my home insurance policy saving me a lot of money Reviewed on: 26th August 2026

No fuss easy home insurance, great customer service,...

No fuss easy home insurance, great customer service, very efficient and people centred Reviewed on: 26th August 2026

When we had a disaster in the house - a water leak...

When we had a disaster in the house - a water leak returning from holiday Saga were very helpful and quickly paid out on the insurance with no problems Reviewed on: 26th August 2026

Simply the Best

Never had a problem! Excellent customer service Reviewed on: 26th August 2026

Excellent home insurance

Very courteous and helpful always anxious to please Reviewed on: 26th August 2026

great service.

After a recent fire destroying my garden and everything in it, Saga responded quickly, and have compensated for the losses, and are in the process of renovating the garden. Reviewed on: 26th August 2026

Friendly

Friendly staff dealing with any enquiry and always being made to feel like a human and not just an account number Reviewed on: 26th August 2026

Saga is excellent, the service is outstanding, they...

Saga is excellent, the service is outstanding, they are very helpful and understanding Reviewed on: 26th August 2026

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