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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2688 reviews)

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4.67

Based on 2,688 reviews, last reviewed 11th Sep 2025

4500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

A great choice Excellent value, reputable company, good customer service. Reviewed on: 11th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2688)

Quick to respond

Dried out the flooded ground floor then replaced all damaged floor coverings and furniture with new very efficiently Reviewed on: 4th October 2021

Consistency and Competitive

Easy to deal with and competitive. Trustworthy. Reviewed on: 4th October 2021

Always helpful and pleasant to deal with.

I have always found SAGA a great company to deal with. Staff are very knowledgeable and helpful and treat me as an individual. They always have that personal touch that is lacking in so many other companies. Reviewed on: 3rd October 2021

Good at their job

We have had saga home and car insurance for several years along with travel but not every year did we need it. So we quite happy with saga. Reviewed on: 3rd October 2021

Polite, helpful & very satisfied with the service

As above. Extremely polite and very helpful regarding my questions also with my car insurance. The need to make new & existing customers at ease & to meet their needs is very important. Reviewed on: 3rd October 2021

Saga home insurance is the best

I’m 100% happy knowing that I’m fully covered by a professional company whose fair, honest and people caring which means that I will always have faith in Saga knowing they’ll always look after the important stuff that’s very important to the customer Reviewed on: 3rd October 2021

Best service on the market

First class insurance best on the market the reassurance given to customers is satisfing Reviewed on: 3rd October 2021

Great !

Never needed to claim,but great people to talk to and great price for thee cover offered. Reviewed on: 3rd October 2021

Great to deal with Saga

We have subsidence and we’re quickly helped, very good companies used by Saga to process our problem which is ongoing Reviewed on: 3rd October 2021

Helpful, honest company

There is always have a real person on the end of the phone who is helpful and knowledgeable. Reviewed on: 3rd October 2021

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