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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Superb Product

I can not fault the product and the staff you have working for you. All i can say is keep up the good work , excellent. Reviewed on: 6th October 2021

Good value, good communication

Clear communication via email, value for money Reviewed on: 6th October 2021

No Fear Saga Here

All my fears dissolved with Saga Home Insurance. Price =Right Choices= Right Professional Support= Right Time taken to listen and hear my requests = Right COVER for ME Reviewed on: 5th October 2021

Best cover yet .

Excellent cover tailor made to my needs . Easy to arrange , very competitive price . Reviewed on: 5th October 2021

Honest comments.

Easy to talk to and clear advice on best policy to buy without any pressure being made. Polite, clear explanations and excellent service. Reviewed on: 5th October 2021

Excellent service and

Excellent service very patient dealing with older people.I am 76 and thy couldn’t have been better Reviewed on: 5th October 2021

Great value for money, easy to use website

Saga offered me a very competitive price. Knowing the brand's high reputation and being offered a range of choices, including fixed price for 3 years, I decided to buy with them. The website is very easy to use, especially for me with my poor vision. Reviewed on: 5th October 2021

Comprehensive Home Insurance

Very good level of cover and with a 3-year fixed price Reviewed on: 5th October 2021

Excellent

Lost hearing aid due to mask.Claim went through quickly. No hassle and everyone I Spoke to helpful , professional and friendly Reviewed on: 5th October 2021

Locked in for three years

The price quoted was locked in for three years. Result !!!! Reviewed on: 5th October 2021

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