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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

No hassle home insurance

I took out the Saga home insurance as the rate was good and I liked the 3 year fixed price that meant I didn't have to phaff with things for a couple more years. Reviewed on: 26th September 2021

Home Insurance

Good simple product with adequate level of cover as standard. Reviewed on: 26th September 2021

Brilliant

Saga are brilliant. Prices do not increase greatly each year [unlike other companies which increase for continuing customers], When I have rung they have been efficient and informative. Reviewed on: 26th September 2021

No Problem

I have used Saga Insurance for the house contents for many years and have never had a problem. Reviewed on: 26th September 2021

Great Service

Great service when we had a claim it was settled extremely quickly Love the fact you can talk to someone very quickky Reviewed on: 25th September 2021

A1

Excellent cover. Good value. Easy to contact customer service. Reviewed on: 25th September 2021

They are always available and helpful

If you need to call they always pick up and are clear and consciece in their instructions and oh so pleasant at all times. Reviewed on: 25th September 2021

Keeping you safe

Saga is always competitive but covers all my needs with products that are tailored to suite each and everyone of us as individuals. Reviewed on: 25th September 2021

A friendly company.

I entered a competition, for a years free insurance, and I won. Thank you for your assistance in claiming my prize. Reviewed on: 25th September 2021

Answers for everything

For years now my wife and I have fired off many questions regarding both home and car insurance. Answers have always been instant with a very friendly and confident manner and this has enabled us to make changes and upgrades completely without fuss. Thank you. Reviewed on: 25th September 2021

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