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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

There for you

Excellent customer service, comprehensive cover. Not the cheapest but worth paying the additional amount because they are on your side when it comes to sorting problems out. Reviewed on: 28th September 2021

Pleasant experience

Setting up a home insurance policy proved to be quite a straightforward process due to the helpful advice and guidance given via telephone. Reviewed on: 28th September 2021

Great value great service

Very competitive pricing easy to negotiate website. Kept up to date with news Reviewed on: 28th September 2021

Great to deal with

Simple and straightforward online always keep you well informed. Reviewed on: 28th September 2021

Value

Was looking to change my building and contents insurance and got a very good deal from Saga Reviewed on: 28th September 2021

Caring & interested insurer

Found Saga very helpful and informative. Reviewed on: 28th September 2021

TOP INSURANCE COMPANY AROUND

NO HASSLE WHEN MAKING A CLAIM FOR CAR OR HOME/CONTENTS, BEST WE'VE HAD. Reviewed on: 28th September 2021

Saga have people that you can understand on the phone

Saga have people that you can understand on the phone. Reviewed on: 28th September 2021

Excellent service

We have been with Saga many years and find them easy to contact and very helpful when disaster happens, as experienced by us a few years ago. Reviewed on: 28th September 2021

Helpful

They have been very helpful to us Reviewed on: 28th September 2021

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