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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Good policy at a good price

When I renewed my house and contents policy this year I compared the companies recommended by Which? and found Saga to be very competitively priced with the added bonus of guaranteeing no price rises for 3 years Reviewed on: 11th September 2021

Very straight forward

Friendly helpful staff to give clear advice. Paperwork is easy and straightforward Reviewed on: 11th September 2021

Great service

Very competati e prices for home contents insurance no hidden extras Reviewed on: 11th September 2021

NO QUBBLE CLAIMS

Fantastic insurance company. No quibble claims. Had to make substantial claim for some lost jewellery and it was all sorted in one phone and settled within in a week. Couldn't be more happy with this insurance company. They might be a bit more pricy but you get what you pay for. Reviewed on: 11th September 2021

No Worries.

No worries for 3 years ,outstanding product, does what it says on the tin. Reviewed on: 11th September 2021

Excellent customer service

3 years fixed price - very good price for very good cover Reviewed on: 11th September 2021

Customer friendly affordable insurance

Very easy to organise my home insurance online. Saga are extremely competitively and affordabley priced very happy with my price and cover and would recommend them to anyone Reviewed on: 11th September 2021

Excellent service

Excellent customer service from polite friendly assistants who have dealt with both my car and home insurance. Reviewed on: 11th September 2021

Panic over!

In the past 12 months I have needed to call upon the emergency cover included with my Home Insurance to obtain the services of a plumber on two occasions. Each time I have received helpful and reassuring service and, more importantly, the quick despatch of a plumber. Panic over! Reviewed on: 11th September 2021

Home insurance made easy!

Easy to set up my contents insurance at a very competitive fixed price for two years! Reviewed on: 11th September 2021

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